Your questions answered...
- What injuries can I claim for?
You are entitled by law to be compensated for any injury arising out of a non-fault accident you sustain which can include cuts, bruises and soft tissue injuries (whiplash).
- Is there a time limit for submitting a claim for personal injury?
There is a statutory limit of three years from the date of the accident and a claim can be submitted at any stage during this period.
- How long will my personal injury claim take to settle?
Straightforward cases should be resolved and settled within a twelve month period. However, it will largely depend on the nature of the injury involved.
- Do I need to have reported my injuries to my GP or Hospital?
If you have not been to visit your GP or hospital it should not prevent you from presenting a claim. However, it will greatly assist your claim if you have a written record of your injury either at your GP or hospital.
- Why can I be legally represented without incurring legal costs?
Your appointed panel solicitor's costs are covered in full through your Conditional Fee Agreement. So should you lose your case, you will not have to pay your solicitor for any work he has done on your behalf.
- Can I be compensated for losses other than personal injury?
You are entitled to recover any loss which you incur as a result of an accident including damaged clothing, expenses and loss of earnings. Click here for further information.
- Will I have to visit a solicitor's office?
If you choose to accept our offer of assistance, you will not be asked to attend the office of your solicitor. Our friendly and efficient claims negotiators will be your point of contact, and if necessary, contact with your solicitor will be made by phone or through the post.
- What could my claim be worth?
It depends on the type of claim. For information on the approximate amounts that are commonly awarded click here.
- What is the procedure for submitting a claim?
Simply complete the online claim form. Your information will be transferred to us immediately and one of our claims advisors will contact you to discuss your case in more detail. You may prefer to arrange for us to call you at a convenient time by requesting a call back, or
For immediate assistance call 0845 094 0863
Accident Compensation Claim, Personal Injury Claims & Advice... 